The Velvet Serpent
Avoid harsh chemicals and abrasives coming in contact with your jewelry: hairspray, bleach, chlorine, toothpaste, etc. as exposure will dull the shine of precious metals over time. Remove jewelry before physical activity and store it carefully in its original box or a soft cloth bag.
For more detailed information check out our Care Guide.
Confused about sizing? Check out our comprehensive guide and diagrams here.
Your satisfaction is our priority. We're proud to offer express, insured shipping for all Canadian & US and guaranteed delivery within 5-13 business days.
We want you to love and feel confident when shopping at Radiant Jewels Factory. If, for any reason, you're not satisfied with your purchase, we've got you covered! You may contact us for details on the 30- days return policy from the original delivery date here.
- Buy any 3 jewelry items and receive a 15% discount
- Buy any 4 jewelry items or more and receive a 20% discount
*applied automatically on check out
Fast Shipping & Guaranteed Delivery
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Need help?
Frequently Asked Questions
Check out Our Size Guide. If you still have questions we're more than happy to help. Send us an email at Support@radiantjewelsfactory.com and we'll get back to your with the same business day.
It depends on where you are. Orders processed here will take 5-13 business days to arrive. Delivery details will be provided in your confirmation email.
Check out our jewelry care guide. If you' still have any concerns our team can assist you. Contact us vie email at support@radiantjewelsfactory.com
We've revolutionized the conventional direct-to consumer approach to reduce waste and expenses. By directly sourcing premium essentials from manufacturers and cutting out intermediaries, we keep design costs low. Additionally, we prioritize sustainability by minimizing packaging and corporate overheads, all without compromising on quality or customer satisfaction.
Our products are carefully curated from makers all around the world, each piece crafted from authentic 14K Gold, 18K Gold, Sterling Silver, Zirconia and Moissanite. You can trust that our jewelry is hypoallergenic, guaranteeing both quality and comfort.
Yes, we have a 30-day return policy so that you can experience our exceptional products for yourself with no worries about being stuck with something you don’t like. You may also check out our 1-year warranty policy here.
Should you have additional inquiries, please feel free to reach out to our dedicated customer service team via email at Support@radiantjewelsfactory.com. We're here to assist you every step of the way.
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